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Frequently Asked Questions

Shopping

Do I need to set up an account?
You do not need an account to shop at DAJDXB. However, you will be able to enjoy a whole host of additional benefits if you register with us.
How do I place order?
1. Explore your favorite online Shopping destination and select the product of your choice.
2. In the next step, it is always advisable to check the product description, Size Chart, Color, etc and click on Add to Cart.
3. Once your Product has been successfully added to the Cart, click on Cart to get the Order Summary and Proceed to Checkout.
4. Login to your Account by entering your Email Address and Password or you can also proceed to checkout as a Guest.
5. Carefully enter your Complete Address.
6. Have a last look at your Order and check all the details once again before making the Payment. Now select the Preferred Payment method from the payment options and Pay the final amount.

YOUR ORDER IS PLACED!!!

You will now receive a confirmation mail from ANATOMI BASICS.

I have placed my order! What's next?
After you have placed the order, we will send you a CONFIRMATION email. We will try to dispatch your order as soon as possible and will keep you informed at every step of the way.

Payment

How can I pay for my order?
We support the following payment options:

1. Credit Card
2. Debit Card

We accept Visa and MasterCard.

What happens to my money deducted from my debit card/credit card for an unsuccessful order??
If your card is debited by mistake, seriously, no need to panic at all! Please just make sure the following at your end.

Please check your bank/credit card account – Has it been debited ? If yes please note a failed transaction is normally rolled back within 7 business days. The time taken can vary from bank to bank and we unfortunately won’t be able to expedite this. Please check with your bank for more details.

My Account & Orders

How do I create an account on Anatomi Basics?
You can create your account on Anatomi Basics by filling the signup form.
How do I login on Anatomi Basics?
Using registered email you can login to Anatomi Basics
How can I track my order?
To view the status of your order, enter the order status screen.

Shipping

Do you ship Internationally?
Yes. We ship to over 100 countries.
How much is the cost of shipping?
Delivery charges are different for every country as it depends on the delivery location and weight of the package.
How long will it take for my order to ship?
We package and ship your order as soon as possible. Orders are subject to verification and approval before shipping and may take several days to process. We will do all we can to ensure your order is delivered on time.
What should I do if my item was faulty or damaged?
We pride ourselves on the highest quality product at ANATOMI BASICS. So, if your product is damaged or has a fault, we want to know about it. Please contact us via email : info@anatomibasics.com.